Hunter Scrubs

If you are having trouble ordering online or would like assistance placing your order, you are more than welcome to place an order via an email to support@scrubs.com.au.Please note: Ordering via email will not speed up the time it takes to process and send out your order. After your order has been placed, it will be subject to our regular processing and shipping policy.&#xA0;

If you are having trouble ordering online or would like assistance placing your order, you are more than welcome to place an order via an email to support@scrubs.com.au. Please note: Ordering via email will not speed up the time it takes to process a

Can I order over email?

Christmas Scrubs

What size should I order?

How do I know which pants will match with which top?

Do you send samples?

Can I put something on hold?

What is your size range?

Can you send out my order before I pay?

Sizing & Product Info

How much does shipping cost?

How long does delivery take?

How long will it take you to process my order and send it out?

Do you ship internationally?

What is shipping insurance for?

Can you rush my order? I need it ASAP.

Shipping & Delivery

Do you do embroidery?

Can you set up my logo and add it to your website?

Should I choose embroidery or screen printing?

How much does embroidery cost?

How much does screen printing cost?

How long does customisation take?

Can I see an example of my embroidery to approve first?

Can I drop off my own items to be embroidered or screen printed?

Can I have my embroidery done same-day?

Do you do alterations?

Can you custom-make scrubs to my liking?

Can I personalise my scrubs?

Can I design my own printed scrubs?

Embroidery & Customisation

What do I do if my order hasn't been delivered?

What happens if my package gets lost in the mail?

What if my items are faulty?

Can I return or exchange an item?

My discount code isn't working.

Can I have a copy of my tax invoice?

Order Issues

How do I make a bulk order?

How do I order for my staff?

Is there a discount available for bulk orders?

What's the turnaround time for bulk orders?

Can I pay after I receive my items?

Bulk Orders

How do I return an item?

How do I exchange an item?

Return Delivery Charges

Return & Exchange Processing Times

Our Postal Address

Items Ineligible for Returns

Can I return something if I've removed the tags?

What if the item I want to swap to is out of stock?

Can you send my new items before receiving my old items?

Returns & Exchanges

Which scrubs are the best for ordering in bulk?

I'm tall. What are your longest scrubs?

I'm petite. Which of your styles are the shortest?

I can't find the colour I want. Can you order me something?

Style Recommendations

Can we collaborate?

Do you work with influencers?

Do you sponsor events?

Careers & Collaborations

Will an item be restocked?

Can you let me know when an item is restocked?

What is a backorder?

How long will my backorder take to arrive?

What is a special order item?

Can I pay for my backorder once it arrives?

Can you send out my in-stock items separately to my backorder?

Stock Levels

Can I put a Christmas Top on hold?

Can I pay for my Christmas top on pickup?

Can I order over the phone?

Can I order over email?Updated 9 months ago