How do I exchange an item?Updated 9 months ago
1. Check that your item meets the conditions outlined in our Returns Policy.
2. Download and complete this returns form, clearly indicating which item/s you have returned, and which item/s you would like to exchange them for.
3. Print a return label by clicking here, or you can purchase your own pre-paid bag from the post office if you are unable to print a return label.
4. Send us your return, including:
- Your items
- Your returns form
- A self-addressed, pre-paid post bag so we can post your new items to you.
If you have any questions, please email [email protected] and one of our friendly team members will be sure to get in contact with you.