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What do I do if my order hasn't been delivered?Updated 9 months ago

If you have tracked your order with Australia Post and it seems to be significantly delayed, the fastest way to get information is to launch an enquiry with Australia Post.

You can do this by following the prompts on the tracking page.

If you are having trouble with this, you are more than welcome to contact us to help you follow it up, but please note that we will also have to wait for Australia Post's response before we can pass on any information.

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