What is a special order item?Updated 9 months ago
Special order items are items that we don't normally keep in stock.
This could be because they're in a colour which is a bit more niche, or a style that fits a specific need.
As we don't keep them in stock, special order items are non-refundable.
Note: Special-order items are marked on our website. If you make your order via email or over the phone, our team will let you know if the item is a special order.