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Stock Levels

Will an item be restocked?

This completely depends on what the item is. Plain scrubs are typically restocked quite regularly, while patterned items tend to be seasonal and will come and go. If you'd like to check on a particular item, feel free to contact us!. Note: In your en

Can you let me know when an item is restocked?

If you're after a specific item which is out of stock on our website, and want to be the first notified when it comes back, you're more than welcome to sign up for a notification. Once the item is out of stock, a 'Notify Me When Back in Stock' button

What is a backorder?

We put items on backorder when we run out of stock in our warehouse. If you backorder an item, we will send out the item/s as soon as it arrives to us.

How long will my backorder take to arrive?

This depends on a couple of factors:. 1. Which brand your item is from. 2. Whether that brand currently has the item in stock (they almost always do). If you would like an estimated time frame, feel free to contact us and let us know which item you r

What is a special order item?

Special order items are items that we don't normally keep in stock. This could be because they're in a colour which is a bit more niche, or a style that fits a specific need. As we don't keep them in stock, special order items are non-refundable. Not

Can I pay for my backorder once it arrives?

We require payment in order to place an item on backorder. As most of our bestselling styles are highly sought-after and difficult for us to keep in stock, we want everybody to have an equal chance of being able to purchase them. As such, it wouldn't

Can you send out my in-stock items separately to my backorder?

Our standard procedure is to wait until all items in an order are in-stock and send them all out together. However, we understand that you may need your in-stock items urgently, and are more than happy to split your shipment if you request it. Please

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